Privacy Policy for Joyful FM

Last Updated: July 15, 2025

Joyful FM is committed to protecting the privacy of our listeners and website visitors. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you interact with our online radio station and website.

1. Information We Collect

We may collect the following types of information:

• Non-Personal Information:
  • Usage Data: Information about how you access and use our website and streaming services, such as your IP address (anonymized where possible), browser type, operating system, referring URLs, pages viewed, time spent on pages, and the times and dates of your visits. This data helps us understand listener trends and improve our services.
  • Device Information: Information about the device you use to access our services, including device type, unique device identifiers, and mobile network information.
• Personal Information (Voluntarily Provided):
  • Contact Information: If you choose to contact us, make a prayer request, participate in a contest, or subscribe to a newsletter, you may provide us with your name, email address, phone number, and any other information you choose to share.
  • Demographic Information: Occasionally, we may ask for optional demographic information (e.g., age range, general location) for survey purposes to better understand our audience. This is always voluntary.
  • Donation Information: If you choose to make a donation, we will collect information necessary to process your donation, which may include your name, email address, and payment information. Please note that we typically use third-party payment processors, and your payment information will be handled by them in accordance with their own privacy policies (see Section 3).
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2. How We Use Your Information

We use the information we collect for various purposes, including:

• To provide and maintain our services: Ensuring the smooth operation of our online radio stream and website.
• To improve our content and services: Analyzing listener trends and feedback to enhance our programming and website experience.
• To communicate with you: Responding to your inquiries, prayer requests, and providing updates about Joyful FM.
• To send newsletters and promotional materials: If you have opted-in to receive them, we may send you emails about station news, events, and relevant Christian content. You can unsubscribe at any time.
• To process donations: Facilitating and acknowledging your generous support.
• To administer contests and promotions: If you participate, we will use your information to manage your entry and contact you if you win.
• For internal analytics and research: Understanding our audience better to tailor our offerings.
• To comply with legal obligations: Meeting any applicable legal or regulatory requirements.
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3. Sharing and Disclosure of Your Information

We do not sell, rent, or trade your personal information to third parties. We may share your information in the following limited circumstances:

• With Service Providers: We may share information with trusted third-party service providers who assist us in operating our website, conducting our business, or providing services to you (e.g., streaming providers, website hosting, email marketing services, payment processors). These third parties are obligated to keep your information confidential and use it only for the purposes for which we disclose it to them.
  • Payment Processors: When you make a donation, your payment information is processed by secure third-party payment gateways. We do not directly store your credit card details. Please refer to the privacy policy of the respective payment processor for details on how they handle your data.
• For Legal Reasons: We may disclose your information if required to do so by law or in the good faith belief that such action is necessary to:
  • Comply with a legal obligation.
  • Protect and defend the rights or property of Joyful FM.
  • Prevent or investigate possible wrongdoing in connection with the service.
  • Protect the personal safety of users of the service or the public.
  • Protect against legal liability.
• With Your Consent: We may share your information with third parties when we have your explicit consent to do so.
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4. Cookies and Tracking Technologies

Joyful FM may use "cookies" and similar tracking technologies (like web beacons and pixels) to enhance your experience, analyze website usage, and personalize content.

• Cookies: Small data files stored on your device that help us remember your preferences, understand how you interact with our site, and improve our services.
• You can set your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our service.
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5. Data Security

We implement reasonable security measures to protect against the unauthorized access, alteration, disclosure, or destruction of your personal information. However, no method of transmission over the internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

6. Links to Other Websites

Our website may contain links to other websites that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

7. Children's Privacy

Joyful FM is not directed at children under the age of 13. We do not knowingly collect personally identifiable information from children under 13. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us. If we become aware that we have collected personal information from a child under 13 without verification of parental consent, we will take steps to remove that information from our servers.

8. Your Rights

Depending on your jurisdiction, you may have certain rights regarding your personal information, including:

• Right to Access: The right to request copies of your personal data.
• Right to Rectification: The right to request that we correct any information you believe is inaccurate or incomplete.
• Right to Erasure (Right to be Forgotten): The right to request that we erase your personal data under certain conditions.
• Right to Restrict Processing: The right to request that we restrict the processing of your personal data under certain conditions.
• Right to Object to Processing: The right to object to our processing of your personal data under certain conditions.
• Right to Data Portability: The right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

To exercise any of these rights, please contact us using the contact details provided below.

9. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top of this Privacy Policy. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

10. Contact Us

If you have any questions about this Privacy Policy, our data practices, or would like to exercise your rights, please contact us:

Joyful FM  info@joyfulfmradio.com